Us vs.Them

1. Do they have good references?

Extreme Carpet Cleaning & Restoration is referred exclusively by the most seasoned carpet retailers, interior designers and real estate agents. Our company is one of the most respected professional carpet cleaning firms in the country. We encourage you to read the testimonials our customers have given about our company. We can also provide references if you would like.

2. What kind of experience do they have?

Extreme Carpet Cleaning & Restoration has been caring for fine carpets, rugs and upholstery since 1984. Our staff is familiar with all types of carpet and fabric types. We frequently care for the finest carpets, rugs and upholstery pieces known. Whether you have a natural or synthetic piece and regardless of the soiling conditions, you will receive a level of expertise that is second to none.

3. Are they well educated in their field?

Extreme Carpet Cleaning & Restoration is certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification), the world’s most recognized certification organization for carpet and upholstery cleaners. We hold multiple Master Cleaner designations which is the highest designation possible for professional carpet cleaners. Not only do we attend educational courses and study our trade journals, we also lead seminars around the country and write for national trade magazines. Leading carpet manufacturers recommend only firms certified by the IICRC.

4. Which system do they use?

Extreme Carpet Cleaning & Restoration uses only the most advanced systems on the market today. We insist on the best equipment and products. The procedures we use do no leave excess moisture in the carpet or leave a sticky residue behind. You can expect maximum soil and spot removal. Anything that is not a permanent stain can be removed with our cutting edge procedures. We travel all over the country to find the most effective products. It is routine for our firm to remove spots that others are not able to remove. Extreme Carpet Cleaning & Restoration is also committed to first class customer care. Our courteous, uniformed technicians will arrive in clean, lettered company trucks. You will then receive the most outstanding service experience ever!

5. Do they guarantee their work?

Far too often service companies are not willing to stand behind their work. Our guarantee to you is that if you are not completely thrilled with the cleaning experience you receive from us, we will rush back to your location at no charge and no obligation to make things right. If you are still unimpressed, we will offer you a 100% refund.

My Flooring Warranty Program:

Doubtless when you purchased your home’s carpeting from one of our partnering flooring retailers it came with a warranty from the manufacturer or mill. It may also have come with a FREE one-year spot and spill service warranty, a part of the My Flooring Warranty® Program.

This program, offered by the finest flooring retailers at no charge to their customers, ensures that your new flooring purchase will be cared for at regularly-scheduled intervals by a certified service provider – like Extreme Carpet Cleaning & Restoration!

That program — of which Extreme Carpet Cleaning & Restoration is a program participant — means that you will receive regular reminders via email alerting you to the need to have your home’s carpeting cleaned by a registered and certified professional service.

When you purchase your new flooring, be sure to ask your retailer to make sure you are registered in the My Flooring Warranty® Program. After installation, you’ll receive an Activation Email as well as a link to your floor’s manufacturer’s warranty, outlining what you need to do to maintain that factory warranty and protect your investment.

This is just one reason why we’ve partnered with select flooring retailers in the Greater Denver area — to provide superior carpet care and protect one of the greatest investments you’ll make in your home.

Stay Beautiful Program

Who wouldn’t want their home’s floors to be clean and beautiful all through the year? With our Stay Beautiful Program, that’s exactly what you’ll enjoy. Here are the details:

Q: Just what is this Stay Beautiful Program my friends and neighbors keep telling me I should enroll in?

A: The Stay Beautiful Program is a regular programmed carpet maintenance agreement where you carpets stay beautiful all the time with a twice yearly cleaning.

Q: Just what is this Stay Beautiful Program my friends and neighbors keep telling me I should enroll in?

A: The Stay Beautiful Program is a regular programmed carpet maintenance agreement where you carpets stay beautiful all the time with a twice yearly cleaning.

Q: How much is this a maintenance agreement going to cost me?

A: After we perform and you pay for your initial carpet cleaning we then set you up on a regular pay schedule of 10% per month of your initial carpet cleaning. However, for this low 10% per month fee you receive an open areas cleaning at the six month interval PLUS the same regular cleaning (including furniture moving if originally scheduled) 12 months later at no extra charge. So basically you are getting two cleanings per year at the price of one! (Even better, with the Stay Beautiful Program you also will receive discounted prices on other services performed while we are working in your home.)

Q: What payment methods are available if I decide to go with this Stay Beautiful Program?

A: We keep the plan cost low (and your hassle factor too) by scheduling a regular automatic debit of the agreed amount from your chosen checking account or savings account. Or if you wish we can also withdraw the monthly fee from the credit card that you choose. It is your choice. Either way you are always automatically e-mailed a statement immediately upon withdrawal.

NOTE: All client information is kept in our secure data base and we use security encrypted software for all your financial transactions.

Q: What if I want to cancel my Stay Beautiful maintenance program?

A: Simple! You can cancel your membership at any time and for any reason. (Even though honestly up till now the ONLY reason anyone has left our program is because they are moving out of our service area!) To cancel or modify your Stay Beautiful Program agreement just give us a call or e-mail. If you leave the program any unapplied funds you have paid in can be a) applied toward a final cleaning of your home or b) used for an initial cleaning of your new home is if it is located in our service area or c) we will write you a check within three business days after receiving your cancellation. We keep our customers for years based on reliable, superb service- not a restrictive contract!

Q: I work full time. How will I schedule these twice a year cleanings?

A: No problem! In fact, due to their busy schedule many husbands and wives that both work outside of their home sign up with the Stay Beautiful Program and love it! Don’t forget–with the Stay Beautiful Program we take charge! At each cleaning we verify your favorite day(s) of the week and the best time of day for your next cleaning. Then we call you two weeks ahead of your regular six and twelve month maintenance cleanings and schedule a time that works for both of us. (Usually when we have a crew in your neighborhood.) Often our clients will hide a key or arrange a neighbor to let our crew in and we lock your home up. Then after working hard all day you come home to be surprised with beautiful, clean and dry carpets!

Q: Will you guarantee the work done under my Stay Beautiful program?

A: Absolutely! Like everything else we do, all Stay Beautiful Program services are covered under our famous You Must Be Delighted Guarantee! If you are not happy with our work we will cheerfully come out and re-do the guilty areas! If you still are not pleased we will refund the money you paid for those areas with no questions asked!

Q: So my Stay Beautiful plan all sounds great for me. What is in it for you?

A: That’s an easy one! You likely already know the great job we do in your home. And all of our clients always intend to have their carpets cleaned every six months to at least once per year. But we find due to the hassle factor of scheduling the job, etc. many of our customers just don’t get around to it. So all of us (including our customers with their dirty carpets!) suffer. With the Stay Beautiful program we make it easy and economical for our customers to keep their maintenance schedule they’ve always intended to follow.